Provision of budgeting advice, money management skills and support to increase financial capability to clients of the budgeting service. Financial Mentors need to have attained a Certificate of Competency in Budget Advising.



The financial mentor is responsible for:

1) Assisting people with budgeting difficulties, enabling them to take effective control of their own financial affairs.

2) Encouraging them build on their strengths to develop a financial plan for the future, working with them to support them in achieving their goals.

3) Working within the practices and policies of the budgeting service

4) A commitment to full independence and self-determination for clients

5) Imparting money management skills to clients as requested



The Manager of Pakuranga and Howick Budgeting Service Inc



1) Through the manager to the Management Committee

2) The client, in consultation with the manager

3) Creditors, banks, businesses, community and government agencies and support groups involved in the financial affairs of the client

4) Other financial coaches for peer support



1) Integrity, honesty and a non-judgmental attitude

2) Ability to build trusting relationships with the clients

3) Reliability

4) A good understanding of money management skills and a willingness to impart this knowledge

5) Good communication skills – oral, written and telephone

6) Knowledge of computer technology

7) Ability to use initiative and plan work effectively



1) Listening and communicating

2) A positive and non-judgmental attitude

3) An understanding of the principles of Te Tiriti o Waitangi and a commitment to work sensitively and appropriately with a range of cultural and ethnic groups

4) Good organisational and administrative skills

5) A current driver’s licence

6) A commitment to working within the guidelines and code of Ethics of Fin Cap

7) An ability to maintain confidentiality



1) To build a good working relationship with client

2) To maintain close and regular contact with the client and manager

3) To assess the financial situation and set objectives and goals for all visits

4) To support client in creating a Financial Plan for the future.

5) To meet the client regularly to supervise the maintenance of the plan and negotiate any changes

6) To support the client (and family)

7) To carry out all necessary functions associated with the work in hand

8) To maintain good working practices

9) To attend meetings/on-going training as required

10) To accept on-going supervision and support

11) To keep records as required and make timely returns as requested



1) Funding and physical resources to enable the tasks of the advisor to be carried out. These are provided by the Management Committee

2) On-going training and support as organized by the manager

3) Newsletters/documents relevant to the work will be provided regularly

4) Agreed, out-of-pocket expenses on a regular basis

5) External supervision, as requested, through the manager



1) As agreed in personal contract

2) The Financial Mentor will discuss with the manager the time available to work with clients

3) An average of two hours per month for in-house training and supervision

4) In addition, Financial Mentors agree to participate in the general operation and management of the Pakuranga and Howick Budgeting Service